Refund policy.

Last updated 22 October 2026

Subscriptions

Any Pro or Power payment, the first one or a renewal, is refunded in full if you ask within 14 days of the payment and haven't used any paid features since it. Paid features are tailored resumes, referral drafts, people searches and outreach drafts.

Once a paid feature has been used in that period, the payment isn't refundable, because each use costs us money for the AI and data behind it. We don't give partial refunds for the rest of a month.

When we refund a subscription payment, we also stop the subscription, and your account moves to the Free plan. Your tracker and everything you've saved stay as they are.

Add-on packs

A pack is refunded in full if you ask within 14 days of buying it and none of its credits have been used.

How to ask for a refund

Write to heyatifsid@gmail.com from the email address on your account, saying which payment you'd like refunded. You can also contact Paddle, which processes our payments, through the link in your receipt email.

Refunds go back to the payment method you used, through Paddle. How long the money takes to arrive depends on your bank or card provider.

Your rights

Paddle is the merchant of record for all our orders, and may also refund a payment under its buyer terms. This policy doesn't take away any refund rights you have under the law where you live. See also our terms of service.